CALIFORNIA PRIVACY STATEMENT
Family Care Podiatry
Effective Date: October 23, 202
This Privacy Statement for Family Care Podiatry (referred to as “we,” “us,” or “our”) describes how we collect, use, and share the personal information of California residents and the rights you have concerning that information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
1. Applicability
This statement applies solely to California residents and only to personal information collected online or offline that is subject to the CCPA/CPRA. This statement does not apply to:
- Protected Health Information (PHI) covered by the Health Insurance Portability and Accountability Act (HIPAA), which is governed by our Notice of Privacy Practices.
- Personal information covered by other sector-specific privacy laws.
- Personal information we collect about employees, job applicants, or independent contractors in their capacity as such.
2. Information We Collect
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”).
In the last twelve (12) months, we have collected the following categories of Personal Information:
| Category | Examples of Data Collected | Purpose of Collection |
| Identifiers | Name, postal address, email address, phone number, IP address. | To schedule appointments, communicate with you, and secure our website. |
| Customer Records | Financial information (for payment processing), medical insurance information (if provided). | To process payments and verify insurance eligibility (note: PHI is governed by HIPAA). |
| Internet/Network Activity | Browsing history, search history, and information regarding your interaction with our website. | To analyze website performance, improve user experience, and detect security incidents. |
| Geolocation Data | General physical location (e.g., from your IP address). | To analyze user demographics and improve service accessibility. |
| Inferences | Conclusions drawn from any of the above categories to create a profile about a consumer’s preferences. | To personalize website content and understand patient interests. |
3. How We Use Personal Information
We use the Personal Information we collect for the following business purposes:
- To provide, support, personalize, and develop our services, including scheduling and confirming appointments.
- To communicate with you, including responding to your inquiries and fulfilling requests.
- To maintain the safety, security, and integrity of our website, services, and operations.
- For testing, research, analysis, and product development, including to improve our website and services.
- To comply with legal obligations, including responding to law enforcement requests and as required by applicable law.
4. Sharing Personal Information
A. Disclosure for a Business Purpose
In the preceding twelve (12) months, we have disclosed the following categories of Personal Information for a business purpose to our service providers (e.g., website hosts, billing processors, appointment scheduling software):
- Identifiers
- Customer Records (non-PHI)
- Internet/Network Activity
B. No Sale or Sharing of Personal Information
Family Care Podiatry does not sell your Personal Information for monetary or other valuable consideration. We also do not “share” (as defined by the CPRA for cross-context behavioral advertising) your Personal Information. We do not have actual knowledge that we sell or share the Personal Information of consumers under 16 years of age.
5. Your California Privacy Rights
If you are a California resident, you have the following rights regarding your Personal Information, subject to certain exceptions:
A. Right to Know
You have the right to request that we disclose what Personal Information we have collected, used, disclosed, and/or sold/shared over the past 12 months, including the categories and specific pieces of Personal Information.
B. Right to Delete
You have the right to request the deletion of Personal Information that we have collected from you, subject to certain exceptions (e.g., to complete a transaction, comply with a legal obligation, or detect security incidents).
C. Right to Correct
You have the right to request the correction of inaccurate Personal Information that we maintain about you.
D. Right to Opt-Out of Sale or Sharing
As noted above, Family Care Podiatry does not sell or share your Personal Information, so no opt-out is necessary.
E. Right to Non-Retaliation
We will not discriminate against you for exercising any of your CCPA/CPRA rights. This includes denying you goods or services, charging different prices, or providing a different level or quality of goods or services.
6. Exercising Your Rights
To exercise the rights described above, please submit a verifiable consumer request to us by:
- Calling us at: 415-212-9166
- Emailing us at: info@familycarepodiatry.com
Verifiable Consumer Request
We must be able to verify your identity to fulfill your request. We will ask you to provide identifying information such as your name, phone number, and email address, and we will match that to the information we maintain. You may also designate an authorized agent to make a request on your behalf.
7. Data Retention
We retain each category of Personal Information for as long as is necessary to fulfill the purposes outlined in this Privacy Statement, or as otherwise required by law (such as mandatory medical record retention periods, which are generally governed by HIPAA).
8. Changes to Our Privacy Statement
We reserve the right to amend this Privacy Statement at our discretion and at any time. When we make changes, we will post the updated notice on our website and update the “Effective Date.”
9. Contact Information
If you have any questions or comments about this statement, the ways in which Family Care Podiatry collects and uses your information, or your choices and rights regarding such use, please do not hesitate to contact us at:
Email: info@familycarepodiatry.com
Phone: 415-212-9166